Ok so your spouse tells you " honey for the last time!!! its long overdue to get these nasty carpets cleaned". Have you ever heard that before? well your not alone. The national carpet retail companies recommend having your carpets professional cleaned at least 12-18 months depending on your quality and quantity of traffic. It can be a painful process to invite a perfect stranger into your home to clean your carpets. Not only do you not know these guys... there is tons of prep work to get the house ready to be cleaned... or so you have always thought. The truth is its not really that difficult. In this article I will go over all the steps to make this a painless process. But take notice there is a little bit of time and effort you must go endure.
Step One: Research Your Local Carpet Cleaning Companies
It is imperative that you do some basic research. There are several ways to do this but Google, Yahoo or Bing is usually a great place to start. Just simply go to your search engine and type " Carpet Cleaning [your city name]" and you will see a list of companies provided by that search engine in your local area. Pay close attention to the reviews that are posted to each one of the cleaners. If you see one that has only positive results then you probably want to be wary of that one because the reviews could be fixed. It is always best to look for the one that has the most reviews and carefully read the reviews to see what other customers have said about that company.
If you have a friend or relative that has used a carpet cleaning company in the past and had good results then that is by far the best method.
Step Two: VERIFY VERIFY VERIFY
Take the time visit the companies website and see what certifications they have. Any good company will have cleaning certifications associated with their trade. Also look for uniforms and commercial vehicles.
The absolute most important thing you should verify with the company you choose is their PROOF OF INSURANCE. This cannot be overlooked by no stretch of the imagination. ANY reputable carpet cleaning company will readily have this available for you to view. Also you can check with the BBB about the companies ratings and see if what their record is in your local community.
Step Three: Ask for References
Ok so you have done your research... Verified Insurance.... Now call the company and ask for some references. It should be easy for the company to give you 3-5 names of customers or business in your local area that would not mind you calling them and asking some questions about the services that was provided to them. Just make sure they are not giving you their friends or relatives phone numbers. Always ask how long ago it was that their carpets were serviced.
Step Four: Ask for a Money Back Guarantee
ALL carpet cleaning companies that are worth their salt will give you a MONEY BACK guarantee with NO questions asked. Carpet Cleaning is not rocket science and if your carpet is not damaged in some way it should come clean. All good companies are confident they can satisfy you and they will be eager to offer you a money back guarantee to prove they know what they are doing. This is the norm.
Final Step Five: Schedule and Prep.
The final step is to call the company and schedule your appointment. And always try to get a morning appointment so that your carpet has the warm daytime to dry.
Then just pick up the loose items on your floor and your ready!!!
NOTE: It is ok to vacuum before the carpet cleaning company arrives but it is really not necessary. All good companies vacuum before they clean.
Now do your new company and all other consumers a huge favor. Take five minutes and leave a review of your experience with your carpet cleaning company. Always remember its important to help others that will be going through this same process too.
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